Privacy Policy
Any personal information provided will be kept in strict confidence.
We will not sell, divulge or misuse your information without your written consent.
All credit card transaction are going thru a secure site

Prices: We might change prices frequently according to dollar exchange.

Shipping & Delivery Policy
All product 1-150 LB are shipped by FEDEX ground.
Product larger & heavier then 150LB are shipped buy trucking companies.
All shipment are insured.

Shipping costs
The cost of shipping is determined by the destination, weight and size of the item.
Delivery by volume to the same destination would save you more money.

Damaged shipment:
We will submit a claim as soon as you notify us of any damage, when we get the check
from the shipping company will refund your payment.

Alternative Shipping
You can choose and arrange for your own preferred shipping company to come pick up your purchased item. Just provide us with the BOL document from your shipper and the date and time for the expected pick-up.

Self Pick up
You can also come and pick up the expected merchandise yourself. Just let us know when so that we can ensure that the item is properly prepared for road or air travel, buyer responsible to insure his own pickup.

Disclaimer:
When you get the shipment Please:
1. Don't sign the acceptance unless you check the shipment
2. If you have to, add "subject to inspection" on the acceptance form
3. In case of shipping refused we will open a claim with the carrier & when will get
    the money back will forward back to the buyer.
4. for immediate replacement, the buyer will need to pay again.
     We will not be responsible if you don't check the shipment immediately.
5. Finish stone product all surfaces are honed finished.

For international orders (Bridge saw, fireplaces, Gazebo)
we can't guaranty shipments dates do to carrier or port policies problems.
Do to circumstances we do not have control.

We reserve the option to make changes in our machine capabilities.

Replacement
All product are insured, in case of a broken part we will replace it in the next shipment (container) aprox. 60-90 days.

Return Policy

Product in stock: buyer has to contact us by email and or Fax within 3 days of delivery to get an RMA. shipping cost to & back are buyer responsibility. after we receive the product & make sure it is in perfect condition will refund the cost minus 25% restocking fee.

Product not in stock (special order 45-90 days): buyer has to contact us by email and / or Fax within 3 days of delivery to get an RMA. Shipping fee from factory (China) to us & from us to buyer will not be returned, shipping back to us is buyer responsibility after we receive the product & make sure it is in perfect condition will refund the cost minus 40% restocking fee.

Equipment Purchas

Machinery
Down payment will be refunded after the designated machine will be purchase by a new party, payment made by credit card will be return less the discount (3%), for machine that arrive in US port or at sea the refund will be less the trans loading & stocking till a new party purchase that machine. Payments with credit card will encounter a 3% charge. In stock purchased equipment has to be delivered within 14 days from down payment, an extra $90 /week (storage) will be add after 14 days.

Spare parts:  Electrical & electronics parts carry no warranty after installation.

Used Equipment:
All information in this department "used equipment" is provided by the sellers.
We do nor warranty or service the machines in this department.
The sells are as is and are final.

Prices: We might change prices frequently according to dollar exchange. installation & shipping are not included

State Tax: all California companies must pay 8.25%.

Prices subject to change without notice